Preya Rampertab is currently the Senior Manager of Customer Support Standards and Programs at JetBlue, where they leverage over two years of experience to enhance customer service quality and operational efficiency. With a total of eight years in leadership roles, Preya previously worked as a Senior Operations Manager at IntouchCX, focusing on training development and performance management. They have also held positions such as Admissions Advisor at DeVry University and Training Facilitator at 24-7 Intouch, all contributing to their expertise in customer support and team empowerment. Preya is pursuing a Master of Business Administration in Management and Operations at Western Governors University.
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