Customer Service and Program Management

The Customer Service and Program Management team at the Jewish Community Center of San Francisco plays a vital role in ensuring high-quality customer experience and efficient program delivery. Customer Service Representatives and CRM Support Specialists address inquiries and manage customer relations, while the Customer Service Lead oversees and improves service strategies. Program Administrators and Program Managers develop, coordinate, and evaluate diverse educational, recreational, and cultural programs, and the Assistant Accounting Manager ensures financial operations align with program goals.