JFK International Air Terminal
Robin Klaver is an experienced Manager in Operational Excellence at JFK International Air Terminal. With a background in E-commerce entrepreneurship and experience at Schiphol, Robin has expertise in process enhancement and stakeholder management within airport operations. With a Master of Science in Applied Analytics from Columbia University, Robin's focus is on optimizing efficiencies and customer satisfaction to meet KPIs.
JFK International Air Terminal
JFK International Air Terminal, LLC (JFKIAT) is the operator of Terminal 4 at John F. Kennedy International Airport, one of the most active air terminals in the New York area, serving 34 international and domestic airlines with an annual passenger volume of more than 21 million travelers in 2017. Terminal 4 is the first existing airport terminal in the U.S. to receive LEED Gold certification by the United States Green Building Council (USGBC) for operations and maintenance. The Terminal’s expansive Retail Lounge offers an unparalleled experience for travelers with a wide range of food and beverage and retail options, from chic to upscale and from convenience stores, to electronics, accessories and gifts. Terminal 4 was the first air terminal in North America operated by a private management company. JFKIAT is co-owned by Schiphol USA Inc., a U.S. affiliate of Schiphol Group.