Yossi Mashiach

Saas Operations Lead at JFrog

Yossi Mashiach has a diverse work experience spanning across various roles and industries.

Yossi started their career at Orange as an NMC Technician, where they were responsible for managing and supervising the daily routines of the network, as well as providing first-level solutions for various malfunctions.

Yossi then moved on to Partner Communications LTD., where they worked as a CS-Core Engineer. In this role, they were responsible for daily activities in the 2G and 3G switches and played a key role in the integration and provisioning of new core switches.

After that, Yossi worked at Partnet ltd as a Production Manager. Here, they led a team of Cs-core Specialists, enhanced customer satisfaction by managing escalations, and conducted regular review meetings to identify areas of improvement.

Yossi then joined Pente as the Head of Production & Support. Yossi established a 24/7 global customer support and operation teams, ensured round-the-clock service for customers, and collaborated with cross-functional teams to address and prioritize system and customer issues.

Most recently, Yossi worked as a SaaS System Design, Implementation & PM Consultant. Yossi provided consulting services for SaaS system design and implementation.

Currently, Yossi is the SaaS Operations Lead at JFrog. Unfortunately, no specific details are provided about this role.

Yossi Mashiach obtained a B.TECH degree in Electronics- Telecommunication from Judea & Samaria College, Ariel, where they studied from 1999 to 2003. Additionally, Yossi has obtained a certification in Service Innovation from LinkedIn, the year of certification is not provided.

Links

Previous companies

Orange logo
Pente Networks logo

Timeline

  • Saas Operations Lead

    September, 2023 - present

View in org chart