Rebecca Yurman

Customer Support Specialist at Jiffy

Rebecca Yurman has a diverse work experience in the travel and hospitality industry. Rebecca started their career in 2004 as a Travel Sales Consultant at travelcuts and The Adventure Travel Company, where they worked until 2010. Rebecca then joined Intrepid Travel as a Senior Consultant in Sales and Reservations from 2010 to 2011. In 2012, Rebecca moved to Kensington Tours, where they held various roles, including Senior Sales Consultant and Acting Regional Manager for Africa and the Middle East, from 2012 to 2015. Following this, they worked at Thornybush as a Front of House and Guest Relations staff at Simbambili Game Lodge from 2015 to 2016. In 2016, Rebecca returned to Kensington Tours as a Senior Sales Consultant for Africa and the Middle East until 2017. Rebecca then transitioned into the role of a Learning and Development Facilitator at Kensington Tours from 2017 to 2019. Most recently, Rebecca joined Jiffy in 2021 as a Customer Support Specialist.

Rebecca Yurman obtained an Honors Bachelor of Commerce in Sports Administration from Laurentian University/Université Laurentienne between 1995 and 2000. In 2020, they also completed an Accounting Basic I Course at George Brown College. Additionally, they have obtained certifications such as "Managing a Customer Service Team" from LinkedIn in June 2020 and "Certified Instructor/Facilitator" from Langevin Learning Services in September 2017. Rebecca's certification in "TICO (Travel Industry Council of Ontario)" does not specify the institution or the year of attainment.

Links

Previous companies

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Timeline

  • Customer Support Specialist

    March, 2021 - present