Sarah Mottershead

Sarah Mottershead is an experienced professional with a focus on IT service management and customer support. Currently serving as Transition Lead, Operational Lead, and ITIL Analyst at Jigsaw24 since December 2020, Sarah utilizes strong communication skills and quick thinking to manage transitions effectively. Previously, as a Service Desk & Application Support Analyst at Barratt Homes, responsibilities included delivering exemplary customer service and resolving IT issues in a fast-paced construction environment. Sarah's early career included part-time roles at the Shoulder of Mutton - Country Pub, where valuable skills in time management, teamwork, and pressure handling were developed. An academic background includes a Bachelor of Arts in Geography from Northumbria University and A-Levels from Queen Elizabeth Grammar School, Ashbourne.