Michael Julian

Michael Julian is a seasoned professional with extensive experience in IT solutions and service management. Currently serving as a Solutions Architect and Manager at Sollus since April 2024, Michael previously held multiple roles at JIT from November 2016, including Architect and Delivery Manager, as well as Senior Technical Consultant. Michael's expertise lies in ITSM processes, orchestration, request management, IT asset management, and integrations. A former Senior IT System Engineer at Citadel LLC, Michael contributed to transitioning to ServiceNow and enhancing service management offerings. Previous roles include User Support Team Lead, Independent Consultant for Sara Lee, and Regional IT Manager at Charter One Bank, showcasing a strong background in team leadership and IT operations development.