Tuan Tan possesses a diverse background in customer experience and operations, with experience spanning various industries. Tuan began a career in operations as an Operations Specialist at Microsoft Consulting Services in 2010 and gained experience as a Biography Research Intern at Infostrada Sports Group. Tuan further developed expertise in customer experience at Slack, contributing to the company's APAC expansion and leading a globally-distributed team. Tuan also held roles at Chevron as a Technical Writer and served as a Tutor at the National University of Singapore. Currently, Tuan manages customer experience strategy and operations at TikTok and leads customer experience at Jitter. Tuan holds a Bachelor of Arts in Communications and New Media from the National University of Singapore.
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