Kerri O'Toole

Director, Store Communications & Customer Experience at J. Jill

Kerri O'Toole has a diverse range of work experience in the retail industry. Kerri worked at J. Jill from 2013 to the present, starting as a Senior Manager in Store Communications & Customer Experience and later becoming the Director in the same role. Prior to J. Jill, Kerri worked at Coach as an Internal Communications Consultant in both the IS and HR departments in 2012. Before that, they were the Manager of Store Communications at Ann Taylor LOFT from 2003 to 2010. In 2002, Kerri worked as the Manager of Store Communications & Operations at aura science. Their earliest experience in the retail industry was at Victoria's Secret Beauty, where they worked as a Coordinator in Store Operations from 1999 to 2000, and later as a Senior Analyst from 2000 to 2002.

Kerri O'Toole obtained their NY State License in Cosmetology from Calhoun Cosmetology in 1993. Prior to that, they earned their High School Diploma from Wellington C. Mepham High School in 1992.

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