Kathy Turner

Kathy Turner is an experienced sales and customer service professional with a career spanning over 25 years. Currently serving as the Sales/Customer Support Manager at JM Bullion since June 2014, Kathy oversees staff, operations, financial management, and the development of business strategies to address the needs of members and the call center. Previously, as Customer Service Manager at Ennis Flint, Kathy developed standard operating procedures and implemented a pricing solution that eliminated $200,000 in errors. At Littelfuse, Kathy managed a team of Inside Sales representatives, focusing on customer orders and technical support while maintaining departmental budgets. As Purchasing Manager at Virginia KMP, Kathy was responsible for $10 million in product purchases and contributed to a $500,000 inventory reduction. Additionally, Kathy's earlier role at Virginia KMP Corp involved supervising customer service and technical service representatives, managing major house accounts.