Joblogic Service Management Software
Tracy Nestor is a seasoned customer success professional currently serving as the Customer Success Team Manager at Joblogic Service Management Software since February 2023. In this role, Tracy leads a team of customer success professionals, focusing on customer satisfaction, retention, and engagement strategies. Prior to this, Tracy held various positions, including Customer Success Manager at Joblogic where management of a portfolio exceeding £1.5 million in revenue was key. Tracy's experience also includes serving as a Locality Coordinator at Bromford, a Higher Level Teaching Assistant at City of Wolverhampton Council, and an Internal Communications Officer at Tarmac, where responsibilities ranged from team communication strategies to managing company intranet content. Educationally, Tracy holds a Bachelor of Science (BSc) in Psychology with First Class Honours from The Open University.