Caitlin Connors is an experienced professional with a strong background in digital strategy, innovation, and customer satisfaction across various industries. Currently serving in a Field Innovation role at iCIMS, Caitlin drives profitable customer growth by setting strategic goals and leveraging advanced analytics. Previous positions include VP of Digital Strategy at TMP Worldwide, where Caitlin contributed to significant year-over-year growth, and a Delivery Specialist at Tesla Motors, where Caitlin improved customer satisfaction. Additionally, Caitlin co-founded The Chris Connors Fund, promoting water safety in memory of a family member. Educational credentials include a Master's degree in Communication and Media Studies from The Johns Hopkins University and a Bachelor's degree in Communications from Villanova University. Caitlin also possesses expertise in social media and digital marketing, having held several leadership roles in those domains.