Karina Monroe

Karina Monroe is an experienced professional in customer operations with a robust background across various industries. Currently serving as a Sr Customer Operations Specialist at Joerns Healthcare, Karina specializes in data analysis, dashboard creation, and improving operational efficiency. Previous roles include overseeing Veteran Affairs accounts nationwide and contributing to departmental structure at Joerns. Experience also includes positions as an Instructional Assistant at Charlotte-Mecklenburg Schools and Pender County Schools, where Karina supported student learning. Additional roles involve management responsibilities at Carolina Smokehouse and previous experience as a Veterinary Assistant at Highsmith Animal Hospital. Karina holds a BS in Biology with a concentration in Environmental Science from Chowan University.