Johanne Bradley

Johanne Bradley has a diverse work experience spanning several companies. Johanne currently holds the position of SLT Office Manager at John Henry Group, where they oversee front of house operations, site health and safety, and reception management. Johanne also provides leadership support to the Directors and ensures efficient reporting of operations, project management, and HR delivery.

Prior to their current role, Johanne worked as a Customer Relations Manager at CET, where they led a team focused on delivering outstanding customer service and driving efficiencies across business processes. Johanne also worked at E.ON for a significant part of their career, holding various roles such as Complaints Governance & Assurance Manager, Team Manager - Customer Operations, Telephone Audit Manager, Sales Quality and Compliance Manager, and Customer Operations Team Manager. In these positions, they were responsible for managing teams, improving customer service and billing processes, identifying non-adherence to regulations, and handling residential sales complaints.

Throughout their career, Johanne has demonstrated a strong focus on achieving operational excellence and ensuring compliance with internal controls and industry regulations. Johanne has consistently delivered results and implemented improvements that have positively impacted customer satisfaction and reduced costs for the organizations they have worked with.

Johanne Bradley attended Manor Comprehensive School and West Notts College from 1979 to 1984. During this time, they studied Business Administration and Management, with a focus on General Management. No specific degree was mentioned in the provided information.