John Lewis Partnership
Caroline Jones has extensive experience in various managerial and support roles within the retail sector, having worked at John Lewis Partnership since August 2015 in positions such as Compliance Quality Assurance Manager and Support Analyst for Ecosystems. Prior to this, Caroline held the role of Section Manager Customer Support at John Lewis from March 2017 to September 2020 and spent several years at Urban Outfitters as the Menswear Department Manager. Caroline holds a Bachelor of Fine Arts (BFA) degree in Fine/Studio Arts from Birmingham City University, earned between 2002 and 2005.
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