Colleen Carlson

Colleen Carlson has extensive experience in customer service and relationship management, currently serving as a Relationship Banker II at Johnson Financial Group since June 2021, where responsibilities include account maintenance and financial advisement. Prior roles include Office Administrator and Customer Service at STARTEK Lighting America, managing order processing and logistics, Guest Service Representative at Aspen Skiing Company, ensuring guest satisfaction, and Cheesemonger at Mars Cheese Castle, where customer service and employee training were key tasks. Colleen also supported research efforts as a Departmental Research Assistant at Carthage College while earning a Bachelor of Arts in Communication and Media Studies from the same institution in 2019.