Robert E. is currently the Global Help Desk Manager at Johnson Outdoors, a role they have held since 2022. Previously, they served as a Senior Service Delivery Analyst - Service Transition and a Sr. Analyst - Service Management at Rockwell Automation from 2016 to 2022. Prior to that, Robert worked as a Service Desk Supervisor at Wheaton Franciscan Healthcare from 2013 to 2016 and began their career as a Customer Service Representative at BMO Harris Bank from 2008 to 2013. Robert holds a Bachelor's degree in Communication with a concentration in Public Relations from the University of Wisconsin-Parkside, which they obtained in 2013.
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