Generalist Ops

Desired Skills, Experiences, and Beliefs

• You have 3+ years experience in high-growth startups, consumer products, or social apps. • You’re passionate about communities and how to preserve culture while scaling quickly. • You’re passionate about community-led growth, product analytics, dashboards, and metrics. • You have deep empathy and understanding of our community. • You're proud of how quickly you can learn new skills. You relish in the challenge of learning job function on your own and then executing it to a high level of excellence. • Experience growing a user base of 100,000 to 1m+ • Experience working in small product teams. • Bonus: Experience with game economics and working with gaming companies.

What you'll be working on

• Manage brand partnerships whether it be assisting them in hosting Tonic Challenges, creating digital goods, or sponsoring live conventions. • Work with our Production Team to manage our influencers to both build content for YouTube and also connect with their audiences on Tonic. • Create and host events for Tonic team and our extended community. Poker nights, board game nights, or happy hours, you name it! • Design rituals for the team, curate a culture of deepening relationships between team members. • Develop growth ideas and collaborate with design, marketing, and engineering to execute. Use A/B testing frameworks to refine. • Conduct research on customer segmentation, pricing, and GTM. • Explore new community initiatives, independently develop and execute on new strategies. • Attend workshops to level up your skills and be a proud representative of Tonic in the SF tech community!