Larisa Palma

Larisa Palma currently serves as the Customer Onboarding Manager and Customer Success Advocate at Forma since October 2023. Prior to this, Larisa held the position of Account Manager at Officium Labs, overseeing multi-brand game account management from March 2022 to October 2023. Larisa has a diverse professional background that includes being a small business owner at The Spice Company HN and a Senior Customer Service Agent at 5CA, where responsibilities encompassed quality assurance and agent training. Additionally, Larisa's experiences range from medical interpreting to logistics assistance, complemented by academic achievements such as a Master's degree in International Relations and Diplomacy, a degree in Teaching in Higher Education, and ongoing education in Business Management with a focus on Marketing and Logistics.