Diego H. Laura H.

Director De Marketing Y Customer Experience at Joinnus

Diego H. Laura H. has a wealth of work experience. Starting in 2016, they were the Head of Marketing and Customer Experience at Joinnus. Prior to that, from 2015 to 2016, they were a Consultor - Especialista at Consultoria Marketing Digital e E-commerce, where they were responsible for consulting on marketing, digital marketing, online reputation, and e-commerce to various service, retail, and web companies. From 2015 to 2015, they were the Product Marketing Manager (Páginas Amarillas Perú) at Hibu, where they were responsible for the brand of Páginas Amarillas (Guía and web portal) and reviewing commercial goals and product strategy. From 2012 to 2015, they were the Jefe de E-commerce y Marketing at Atrápalo Perú - E-commerce (www.atrapalo.pe), where they were in charge of commercial strategy and marketing, implementation and operation of national branding and promotional campaigns for 8 business units, and brand guardian of the Atrápalo brand in Perú. Diego H. also reviewed weekly online marketing strategies (SEO, SEM, CRM, Mailing and Social) and commercial KPI's. From 2008 to 2012, they were the Product Manager Hoteles y Rent a car, where they were responsible for analyzing, evaluating, and correcting web content of the product, benchmarking the product's situation with respect to the competition, and planning strategic actions to increase product sales. Finally, from 2005 to 2008, they were the Asistente A&B at Casa Andina, where they were responsible for analyzing and correcting operational processes, customer service, cash flow, and internal control of supplies for the operation of the restaurant, bar, kitchen, and room service areas. Diego H. was also the Representante Financiero at Interbank from 2005 to 2005, where they were responsible for selling and advising on financial products and services (intangibles), direct customer service, and managing the bank agency's vault.

Diego H. Laura H. is currently pursuing a Master of Business Administration - MBA from Universidad Internacional de la Rioja - España, with a focus in Administración y gestión de empresas, general. Additionally, they are also pursuing an Especialista en Marketing Digital from the same university. Prior to this, they completed a Diplomado de Marketing creativo from Toulouse Lautrec in 2019, a Curso de especialización - UpLearning from Universidad del Pacífico (PE) in 2017, a Diplomado En Marketing from CENTRUM PUCP in 2010-2012, and a Licenciado in Administración con especialidad en Turismo y Hotelería from Universidad de San Martín de Porres in 2005-2009.

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