Aqib Malik

Aqib Malik is an experienced professional in customer service and operations management, currently serving as the Assistant Manager of CX Operations at JOMO since September 2020. Aqib has been working simultaneously as a Virtual Assistant in Real Estate at Upwork since March 2020, where responsibilities include participating in marketing initiatives and interviewing clients. Previous roles include Project Manager at Vested Technology and Global Backend Support Executive at Careem and IBEX | Global Pakistan, where Aqib provided written communication support and educated captains on service options. Aqib began a career in customer care with Telenor as a Customer Care Representative and served as an Admin & Accounts Officer at ABSOL. Academic qualifications include a Master's degree in Accounting and Finance from Superior College and a Bachelor of Commerce from the University of the Punjab.