Erin Sullivan

Erin Sullivan has over 18 years of work experience. Erin began their career in 2001 as a Junior Staff Accountant at Meredith & Associates, CPA. In 2003, they became an Administrative Assistant at Calvary Assembly of God. In 2004, they were employed as an Employment Manager at Innovative Staffing. In 2006, they were an Event Planner at Gateway Church. In 2017, they became a Marketing Coordinator at Carr Healthcare Realty and a Customer Experience Manager at Jonah Digital Agency. In their role as Customer Experience Manager, they developed and instituted a proactive customer retention strategy, which improved customer retention by 20% over 3 years. Erin also created a strategic escalation program that turned troubled accounts into loyal referrals. Additionally, they effectively communicated work, cost, and timelines between development teams and clients, while setting realistic expectations and building client trust.

Erin Sullivan graduated from Shady Grove Christian Academy with a High School Diploma.