Ali Burak Yücel

Ali Burak Yücel serves as the Support Team Operations Manager at Jotform since March 2020, overseeing a team of support representatives and leading hiring and recruitment efforts to build a high-performing team. Previously, Ali Burak Yücel held roles such as Support Manager, where guidance and training were provided to ensure exceptional customer service, and Technical Support Team Lead, acting as the primary contact for escalated technical issues. Ali Burak Yücel began the career at Jotform as a Technical Support Specialist, delivering front-line technical support to users. Prior experience includes working as a Personal Tutor at Wall Street English from July 2018 to March 2020, where academic needs were assessed and action plans developed for students. Ali Burak Yücel earned a Bachelor of Arts in English Linguistics from Hacettepe University between 2015 and 2019.