Andrew Jones McMi

Andrew Jones MCMI, CERT CII(FS) is an experienced professional currently serving as the Workplace Operations Support Team Manager and Pensions Team Manager at Hargreaves Lansdown since February 2023. Previously, Andrew held the position of Customer Support Operations Manager at Starling Bank from July 2022 to January 2023, and Regulated Team Manager at Scottish Widows from May 2021 to July 2022, where leadership of a high-performing Customer Service team was paramount. Andrew's career at Lloyds Banking Group spanned over twelve years with multiple roles, including Regulated Team Manager and Customer Service Team Manager. Andrew began the career at Argos, where various roles culminated in Assistant Store Manager. Andrew's educational background includes a BSc (Hons) in Applied Management from Henley Business School, expected to be completed in July 2024, and a Higher National Diploma in Operations Management and Supervision from North Hertfordshire College.