Lauren Crockett

Lauren Crockett is a skilled professional with extensive experience in customer operations and business management across multiple industries. Currently serving as a Small Business Advocate at Jottful since May 2022, Lauren has also held the position of Customer Operations Manager at Villwocks Outdoor Living since August 2020, where responsibilities included CRM implementation, project planning, customer lifecycle management, and improving operational efficiency across six divisions. Prior roles include Operations Coordinator at Mosquito Squad, focusing on customer relations and staff management, and Retail Operations Assistant Manager at Trail West Inc, where Lauren contributed to product design, sales forecasting, and enhancing the company's social media presence. Lauren is pursuing a Bachelor of Applied Science in Applications Development at Lake Michigan College, expected to graduate in April 2024.