Joulica
John McGreevy is an experienced technology professional with a comprehensive background in software architecture and engineering. Currently serving as the Senior Architect and Customer Journey Analytics Lead at Joulica since December 2018, John has a proven track record in leading engineering teams and delivering technical solutions. Prior roles include Senior Principal Engineer at Aspect Software, where responsibilities involved enhancing reporting solutions and migrating to AWS infrastructure, and Software Solutions Architect at Avaya, focusing on next-generation contact center solutions. John's career began at Traventec Ltd as a Senior Software Engineer after progressing from a graduate engineer role. Additionally, John has experience from positions at OpenJaw Technologies and an internship at Datac Control International Ltd. Educational qualifications include a B.Eng. in Digital and Software Systems from Galway-Mayo Institute of Technology.
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Joulica
Joulica is a multi-award-winning startup that works with multiple Fortune 50 organizations to drive Digital Innovation in the Customer Experience industry. We have decades of experience solving problems for the largest Contact Centers on the planet and excel at the intersection of Realtime Analytics, Customer Experience and Digital Business Innovation.