Journey is one of the world's leading Hotel Marketing agencies. We help hotels secure more direct bookings and generate more revenue for your hotel.

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Journey

Simon Bullingham

Helen Nickson

Craig Griffin

Mal Rennie

The Product Development Team at Journey is responsible for designing, building, and enhancing innovative software solutions that optimize hotel marketing strategies and improve direct booking capabilities. Collaborating closely with stakeholders, the team leverages technical expertise and industry insights to create user-friendly platforms, ensuring seamless integration and performance. Their focus on data-driven decision-making helps maximize revenue for hotels while delivering exceptional user experiences.

Product Development Team

The Customer Success Team at Journey focuses on ensuring client satisfaction and maximizing the value of hotel marketing services. They proactively manage client relationships, assist with seamless implementation of marketing strategies, and drive revenue growth by providing tailored support and strategic insights. Through ongoing communication and performance analysis, the team aims to secure long-term partnerships and enhance direct booking capabilities for clients.

Customer Success Team

The Marketing and Communication Team at Journey focuses on crafting compelling content and executing innovative digital marketing strategies to enhance hotel visibility and drive direct bookings. With roles spanning from digital copywriting to paid media management, this team collaborates to optimize campaigns, engage target audiences, and maximize revenue for hotel clients.

Marketing and Communication Team

The Leadership Team at Journey drives the strategic direction and operational excellence of the company, ensuring alignment with its mission to enhance hotel marketing and increase direct bookings. Composed of key executives, including the CEO, CTO, CRO, and CFO, this team collaborates on product innovation, revenue growth, and financial management, fostering a culture of excellence and adaptability in a dynamic industry.

Leadership Team

The Technology and Engineering Team at Journey is responsible for developing and optimizing the technological infrastructure that supports the company's hotel marketing solutions. This team collaborates on product development, enhances system performance, and ensures seamless project execution to drive direct bookings and revenue for hotels. Key roles include technical pre-sales support, DevOps practices for continuous integration and deployment, and performance analysis to ensure robust digital marketing outcomes.

Technology and Engineering Team

The Finance and Administration Team at Journey manages the company’s financial planning, budgeting, and reporting processes to ensure fiscal health and transparency. They support the CEO through strategic administrative assistance while overseeing financial operations to facilitate informed decision-making. This team plays a crucial role in optimizing resources and driving the company's growth in the competitive hotel marketing sector.

Journey

Org chart

Teams

Product Development Team

Customer Success Team

Marketing and Communication Team

Leadership Team

Technology and Engineering Team

Finance and Administration Team

Offices

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