Margaux Polillo

Margaux Polillo currently serves as the Head of Customer Success at Joyous, a startup dedicated to improving employee experiences by leveraging team expertise to tackle key challenges. Prior to this role, Margaux held several positions over a seven-year period at Paycom, including Manager of Paycom Services and Best Practices Team Leader, where a strong emphasis was placed on enhancing client relations. Earlier experience includes serving as Business Relationship Manager at Live Baltimore, where responsibilities involved expanding partnerships across various industries, organizing marketing events, and coordinating fundraising efforts. Margaux holds a Bachelor's degree in Sociology and Anthropology from Franklin & Marshall College and participated in the IES Barcelona Study Abroad Program. Education was completed at Baltimore City College High School, where an International Baccalaureate diploma was earned.