Claudia E. Caldwell

Claudia E. Caldwell is an experienced professional in customer service and sales management, currently serving as Call Center Manager and Call Center Manager for Lead Generation at Networx since August 2020. Previously, Claudia held multiple roles at Global Industrial, including Customer Service Supervisor and Corporate Sales Manager, where responsibilities included managing teams, developing service standards, and overseeing key performance indicators. Additional experience includes roles at Chico's FAS, Inc. as an International Customer Consultant, and extensive event coordination and sales experience within the hospitality industry, including positions at Carnival Cruise Line and various hotels. Claudia holds a Bachelor of Science in Hospitality Management from Florida International University and an Associate of Arts from Miami Dade College.