Eric Rivera, MBA, PMP/LSSBB, is a Senior Business and Military Leader/Consultant with extensive experience across various leadership roles in both the private and public sectors. Currently serving as Vice President at JPMorgan Chase & Co. in Wholesale Lending Services, Eric drives comprehensive project management initiatives. With a distinguished career in the United States Air Force, Eric held multiple leadership positions, including Colonel and Senior Advisor, displaying a steadfast commitment to service. Previous roles include Agent Strategy Operations Project Manager at Allstate, where Eric enhanced operational efficiency, and Vice President of Customer Experience and Operations at Empire Today, focusing on customer service quality. Eric holds an MBA from Keller Graduate School of Management, a BS in Professional Aeronautics from Embry-Riddle Aeronautical University, and various certifications in project management and supply chain management.
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