Jana Slaten

Jana Slaten is a seasoned professional in UX research operations and digital customer experience, currently serving as Vice President of UX Research Operations at JPMorgan Chase & Co. since July 2021. Prior to this role, Jana held the position of Vice President of Operations at SceneSave from November 2020 to June 2021. Jana's extensive experience at GfK from 1993 to 2019 includes several leadership roles such as VP of Starch Research Operations, VP of Market Solutions Research Operations, and various directorships focused on custom and interactive research. Jana holds a Bachelor of Arts in Psychology and Business Administration from the University at Albany.