Serena Ness

Serena Ness is an experienced executive in program management and application modernization, currently serving as Executive Director of Consumer & Community Banking - Application Modernization at JPMorgan Chase & Co. since February 2023. Previously, Serena held the position of Vice President of Innovation Program Management at WWE, and served as Head of Business Planning for Asset Servicing & Digital at BNY Mellon. Further experience includes significant roles at WWE, Bridgewater Associates, Hearst, HBO, Deutsche Bank, and Leonard Steinbach & Associates, with a focus on technology governance and project delivery. Serena's educational background includes a specialization in program management.