Shane Reed

Shane Reed is an experienced User Experience Researcher with a professional background spanning several prominent organizations. Currently working as an Experience Research Senior Associate at JPMorganChase since January 2024, Shane previously contributed to Ascend Innovations and Macmillan Learning, enhancing product usability and conducting extensive user studies. Notable achievements include leading generative discovery efforts for app relaunches and employing various research methodologies such as usability tests and interviews to uncover user needs. Shane's educational background includes a Diploma in User Experience Design and Technology from Center Centre and a Bachelor of Fine Arts in Industrial Design from Columbus College of Art & Design.