Sugandha Mallik currently serves as Vice President at JPMorgan Chase & Co., a position held since December 2023. Prior to this role, Sugandha was the Lead Developer for Genesys at Entain from February 2020 to November 2023, and worked as a Software Engineer at Franklin Templeton Investments, overseeing technology changes for global contact centers from July 2015 to January 2020. Previous experience includes positions as a Senior Consultant at Voxai Solutions and Wells Fargo, as well as a Senior System Engineer at Tata Consultancy Services, where Sugandha provided critical production support for Bank of America. Sugandha holds a Bachelor of Technology in Biotechnology from West Bengal University of Technology, completed in 2008.