Shirly Lau

Shirly Lau has over 20 years of experience in Information Technology, currently serving as the Head of IT Service Operations at Bank Julius Baer & Co. Ltd. since March 2010, where responsibilities include managing staffing levels and acting as an escalation point for complex support issues. Prior experience includes roles as Assistant Manager at OCBC Bank, overseeing support for the iOCBC Trading Portal and coordinating functional testing, and as Senior Officer at MUFG, focusing on web content development and in-house application support. Shirly Lau holds a Bachelor of Science degree in Information and Computer Science from the National University of Singapore.