Nyla B.

Director, Client Services at Jumo Health

Nyla B. has over 15 years of work experience in various roles within the healthcare and financial industries. Currently, they are the Director of Client Services at Jumo Health, a position they have held since December 2021. Prior to this, Nyla held positions at PatientPoint®, starting as a Manager of Client Services and Program Planning in November 2016 and progressing to Director of Client Success in August 2019. In August 2021, they transitioned to the role of Director of Client Creative Solutions before leaving the company in November 2021. Before PatientPoint®, Nyla worked as an Account Executive at Healthcare Regional Marketing from August 2013 to November 2016. Nyla began their career as a Financial Service Specialist at Regions Financial Corporation in June 2010, where they worked until February 2013. Nyla also gained experience as a Health Care Account Manager at Procter and Gamble from June 2007 to January 2010. Overall, Nyla has a diverse background in client services, program planning, and account management across various industries.

Nyla B. has obtained a Master of Business Administration (M.B.A.) degree with a focus in Advertising and Marketing from Webster University. Prior to that, they completed their Bachelor of Arts (B.A.) in Advertising and Marketing Communications from the same university. Nyla B. also holds a High School Diploma which they earned from Walnut Hills High School. In addition to their formal education, Nyla B. has obtained certifications in "Marshall Goldsmith - What Got You Here Won't Get You There" and "Transforming Customer Complaints into Opportunities" from Dale Carnegie Training.

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Timeline

  • Director, Client Services

    December, 2021 - present