Carmia Lureman-Norton

Carmia Lureman-Norton is an accomplished professional with extensive experience in customer success and strategic delivery, currently serving as Head of Strategic Delivery: Customer & Partner Success at JUMO since August 2017. In this role, Carmia enhances JUMO's B2B2C business model by delivering a roadmap that accelerates business objectives while optimizing for both partner and customer success. Previous positions at JUMO include Group Head of Customer Success and Head of CX Delivery & Support. Additionally, Carmia co-founded the Oxford Impact Collaborative, a platform for discussions on Impact, ESG, and Investment, and has held various impactful roles at Superbalist.com and Quirk. Carmia holds an Impact Measurement Programme certificate from Saïd Business School, University of Oxford, and degrees from the University of Cape Town and Vega - The Brand School.