Jason L.

Jason L. has a diverse work experience in various industries, starting with their most recent role as a Tier 2 Customer Support Engineer at JumpCloud since 2023. Prior to that, they worked at Axis Studios as a Desktop Support Assistant from 2020 to 2023, where they provided IT support for on-site and remote users, diagnosed and resolved hardware and software issues, and supported studio requirements during COVID lockdowns.

Before joining Axis Studios, Jason worked at Rockstar Games as a System Administrator from 2018 to 2020, where they delivered technical support, troubleshooted various tickets, and managed security and mail group policies. Jason also held positions as IT Desktop Support and Junior IT Desktop Support at Rockstar Games from 2016 to 2017.

Additionally, Jason has prior experience as a Sales Engineer at Gas Sensing Solutions from 2013 to 2016, where they managed customer enquiries, prepared quotations, supported distributors, and created marketing material. Jason started their career as a Management Trainee at BSW Timber Ltd from 2010 to 2011, where they compiled and analyzed data to improve performance and cost efficiency.

Overall, Jason has acquired strong technical support and troubleshooting skills, along with experience in sales and data analysis, making him a well-rounded professional.

Jason L. began their education in 2006 at the University of Strathclyde, where they studied Electrical and Mechanical Engineering. Jason completed their Bachelor's degree with Honors in 2010. Following their undergraduate studies, there is no information provided about their education until present. Nonetheless, in 2015, Jason obtained a certification in CompTia A+ from CompTia, and in 2016, they obtained Operator Training on HDS150 from HSM (UK) Ltd.