Shahin Zaman

Tier 2 Technical Support Engineer at JumpCloud

Shahin Zaman has a strong background in IT support and product support analysis, with experience working for several companies. Shahin started their career in 2015 as an Application Support Analyst for Manhattan Software, A Trimble Company, where they worked until 2017. Shahin then joined the NHS as an IT Service Desk Analyst from 2017 to 2018. Shahin then worked as an IT Support Engineer for Claranet from 2018 to 2019. Shahin then joined UCL as an IT Support Technician from 2019 to 2021. Shahin most recently worked for choreograph as a Product Support Analyst (EMEA) from 2021 to 2023. Shahin is currently employed at JumpCloud as a Tier 2 Technical Support Engineer.

Shahin Zaman pursued a Bachelor's degree from Kingston University between 2011 and 2014. In terms of additional certifications, Shahin obtained the following certifications: Microsoft Certified: Azure Fundamentals from Microsoft in August 2022, Understanding of Cisco Network Devices from Cisco in February 2020, ITIL Service Management Foundation from EXIN in January 2017, Microsoft Certified: Azure Administrator Associate from Microsoft in December 2022, CompTIA A+ ce Certification from CompTIA in December 2016, CompTIA IT Operations Specialist – CIOS Stackable Certification from CompTIA in March 2017, CompTIA Network+ ce Certification from CompTIA in March 2017, and CCNA from Cisco in September 2018.

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