Katya Pankratova is a seasoned professional with extensive experience in customer success and marketing management across various high-tech industries. Currently serving as a Customer Success Manager at Jumpin since August 2022, Katya has also held a position as Account Based Marketing B2B at a telecom company since October 2020, where responsibilities include developing marketing plans for cybersecurity and IoT solutions. Previously, Katya was a Partner Success Manager at Skolkovo Foundation, focused on supporting startups, and held marketing roles at COMDI and Voxcom, as well as serving as Marketing Director at Yota, where Katya contributed to the company's startup phase. Additionally, Katya co-founded and served as CEO of Telphin, one of Russia's first VoIP companies, and holds an EMBA from the Stockholm School of Economics and a Bachelor of Science in PR & Marketing from Saint Petersburg State Electrotechnical University.
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