Phil Didcote

Phil Didcote is a seasoned professional in customer service and operations management with extensive experience across various sectors. Currently serving as a Customer Service - Contracts Manager at Jungheinrich UK Ltd since February 2023, Phil previously held roles including Field Service Leader/Contracts Manager at Honeywell, where responsibilities included overseeing service delivery for Building Management Systems and ensuring quality across the Midlands region. Prior to that, Phil was a Service Delivery Manager for Xerox Digitisation Services, facilitating clients' transitions to digital workflows, and managed operations at Alan Keef Ltd as well as running a successful digital services business as a Sole Trader at Dreamscape. An experienced Regional Service Operations Manager at Pitney Bowes, Phil specialized in print and mailing solutions. Phil's educational background includes a degree in Mechanical Engineering from Dowty Aerospace and an HNC in Mechatronics, Robotics, and Automation Engineering from Cheltenham College.