William Ferreira

William Ferreira is an experienced operations coordinator currently leading the commercial planning team at Juntos Somos Mais since October 2021. Previously, William held senior and mid-level analyst roles, focusing on continuous improvement in commercial operations, analyzing performance metrics, and enhancing fraud prevention processes. Prior experience at Americanas S.A. involved streamlining logistics processes, driving automation projects, and enhancing customer experience through feedback analysis. William began a career in operations with roles at Auto Viação Alpha S.A. and has a Bachelor's degree in Production Engineering from UERJ, complemented by an Executive MBA in Leadership and Innovation from FGV.