Innocent Phala

EAS Support Engineer at Jurumani Solutions

Innocent Phala currently serves as a Senior Digital Analyst at Cell C, focusing on data integration and developing creative analytics solutions to enhance decision-making processes. Since 2017, Innocent has been employed at Jurumani Solutions in various roles, initially as a Customer Service Officer and progressing to EAS Support Engineer, where responsibilities included auditing legacy systems and managing client communications for system migrations. Prior experience includes a Business Analyst and Senior System Support Specialist role at Vodacom, overseeing application support, incident management, and user training, along with proficiency in SQL and report extraction for trend analysis.

Location

Midrand, South Africa

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Jurumani Solutions

Jurumani partners with telecommunications companies across Africa, helping them to better serve their customers, build and operate networks and services, and find a sustainable path to growth.


Employees

201-500

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