Arshpreet B.

Arshpreet B. is an accomplished IT professional with extensive experience in database administration and IT services, currently serving as the Director of IT Services at Just Energy since 2014. This role involves leading DBA and Service Desk teams, optimizing onboarding and offboarding processes, and ensuring customer satisfaction aligns with service level objectives. Prior positions at Just Energy include Sr Manager and Manager of the IT DBA Team, where Arshpreet was responsible for database environment management and operational improvements. Previous experience includes roles at Infovision Technologies Inc., LexisNexis, Teva Pharmaceuticals, John Hancock Financial Services, PepsiCo, and Spice Telecommunication Pvt Ltd, highlighting a strong background in database support and team leadership. Arshpreet holds an MS in Engineering and Technology from the New York Institute of Technology and a B-Tech from Punjab Technical University.