Denise Pizzimenti

Denise Pizzimenti is an experienced professional in customer service and operations management, currently serving as the Global CS Process & Policy Manager at Just Eat Takeaway.com since June 2025. Prior to this role, Denise was the Head of Customer & Business Service Operations at BESTSELLER, where responsibilities included designing a digital transformation roadmap, driving strategic and commercial growth, and optimizing customer experience across 20+ brands. Notable achievements include a significant increase in customer satisfaction scores, operational efficiency, and the successful management of multiple teams totaling over 90 FTEs. Denise's academic background includes a Master's degree in Business Administration specializing in Strategy from the University of Amsterdam and a Bachelor's degree in International Business from the University of Groningen, complemented by further studies at Inha University.