Angela Castañeda-Ball, CCM, has extensive experience in the financial services industry, currently serving as Director of Branch Operations at Justice Federal Credit Union since April 2019, where previous roles included Learning & Development Manager and Training Manager. Prior to this position, Angela held various titles at Service Credit Union from February 2016 to January 2019, including Branch Manager and Assistant Branch Manager. Additional experience includes self-employment as a Public Relations Consultant from November 2014 to February 2016, a role as Consumer Lending Specialist at Randolph Brooks Federal Credit Union, and multiple positions at USAA from March 2005 to July 2009, culminating in Senior Member Service Specialist. Angela has demonstrated leadership and expertise in member services, operations, and lending throughout a progressive career in credit unions.
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