Mohamad Ragab

Mohamad Ragab's work experience begins with their current position at Justlife (previously Justmop), where they are currently serving as the Business Development-Exclusive Operations Lead. Prior to this, they worked in various roles within the company's Business Development and Operations & Customers departments, starting in October 2020 and ending in July 2022.

Before joining Justlife, Mohamad worked at Chamma Capital, where they started as a Customer Service Representative in March 2018. After six months, they were promoted to Assistant Operations and Delivery Manager. In this role, they were responsible for reviewing customer orders, coordinating delivery activities, and managing a delivery team.

Mohamad also gained experience as a Customer Service Representative at Talaat Moustafa Group Holding, the largest real estate company in Egypt. During their time there from September 2016 to January 2018, Mohamad handled various tasks including customer service, guest relations, call center duties, and front desk responsibilities.

Mohamad's work experience also includes a position as a Media Marketing Specialist at Egypt Media Center from August 2015 to August 2016. Mohamad was responsible for contacting companies and organizations in Egypt to be part of the first electronic governmental guide in Egypt, as well as building customer relationships and assisting with marketing plans and campaigns.

Lastly, Mohamad worked at Vodafone from August 2014 to August 2015 as a Customer Service Representative for a United Kingdom-based account. Mohamad'sresponsibilities involved managing incoming calls, assessing customer needs, and resolving complaints through various channels.

Overall, Mohamad Ragab has gained experience in business development, operations, customer service, and marketing throughout their career.

Mohamad Ragab obtained their Bachelor's degree in Teaching English as a Second Language from Alexandria University, where they studied from 2009 until 2014.