Reinier Novella

Reinier Novella has extensive experience in customer service and sales management across various industries. Currently serving as the Customer Service Team Lead at Justworks since July 2020, Reinier manages customer support inquiries through multiple channels and leads efforts in customer retention and product improvement. Prior roles include Business Sales/Client Relationship Manager at Bose Corporation, where Reinier maximized profits through strategic selling techniques and product launch events, and Store Sales Manager at Desigual, overseeing operational requirements for staff and sales. Additional management experience includes Operations Manager at BCBGMAXAZRIAGROUP and Sales Manager at GUESS?, Inc., focused on client service and team development. Reinier holds a Bachelor's Degree in Biology/Biological Sciences from Florida International University.