Haroon Q.

Senior Operations Manager at Zapp

Haroon Q. currently serves as Store Operations Manager at Zapp, overseeing operations for a fast-growing on-demand delivery service since January 2023. Prior experience includes working as an Area Manager at Amazon from November 2019 to December 2022, where responsibilities involved leading large-scale operations, data analysis of KPIs, and fostering an engaged workplace culture among teams of over 100 individuals. Haroon Q. also held roles as a Business Analyst and Graduate Shift Manager at Amazon. Additional experience includes a Researcher position at Diffusion Group Ltd, guest relations at AEG Europe, and customer service roles at Marks and Spencer and National Merchandise. Haroon Q. earned a Bachelor of Science in Biology from Queen Mary University of London between 2015 and 2018.

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