Joe Silva currently serves as a Business System Analyst III at Amgen since December 2024 and previously held the position of Senior IT Engineer at Juul Labs since November 2021. Joe's extensive IT experience spans various roles, including Sr. IT Service Engineer at WORLDPAC, Sr. IT Support Specialist and Sr. IT Engineer at Juul Labs, and System Support Specialist II at LinkedIn, focusing on technical support, user account management, and troubleshooting across diverse operating systems and applications. Joe's background includes roles at Lockheed Martin as a Deskside Support Technician, Kaiser Permanente as a PC Workstation Technician, and Stanford Hospital & Clinics as both a Desktop Support Analyst and AD Migration Technician. Joe holds an Associate's degree in Computer and Information Systems Security/Information Assurance from Kaplan College and has further educational experience from Mission College.
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